To ensure that our technicians can provide you with prompt and excellent support, please log in to our Password Management Interface via the customer portal. Please ensure that your server username and password information is accurately reflected in the Password Management Interface.
In the event that you need a ServePath support technician to access your servers, they can access the login information from this interface. If this information is not accurate, ServePath support will have to contact you to obtain your login information before they can begin troubleshooting your issue. This can cause delays in service and may prevent the support technicians from addressing your issue.
